Senior Pensions Administrator
Competitive Salary
Permanent
Glasgow
Meraki Talent is currently hiring on behalf of a leading Financial Services business located in Glasgow, for a Senior Pensions Administrator. In this role, you will be working with a team of experienced professionals in a dynamic and fast-paced environment, where you will have the opportunity to develop your skills and grow your career, ensuring that a high level of customer service is maintained at all times.
Key Responsibilities:
* Maintaining and updating member records with precision.
* Escalation of technical inquiries and matters to the Team Leader and support colleagues.
* Delivering effective service to both internal and external clients adhering to service standards.
* Handling various member events such as Retirements, Deaths, Early departures, Transfers In and Out, and Illustrative quotations.
* Serving as a resource for technical matters and non-routine cases.
Key Requirements:
* Proficiency in daily pension administration tasks, handling DB, DC, and CARE pension schemes.
* Managing multiple responsibilities, effectively planning and organising workloads.
* Understanding of pension laws, technical advancements impacting pension management, and industry best practices.
* Clear and concise communication skills.
* Collaborative approach, working with clients, and internal stakeholders.
* Familiarity with Pensions Administration systems.