Job Description
We have an exciting opportunity for am Administrator (known internally as a Service Delivery Assistant) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
1. Flexible Working Options: Including hybrid working of one day per week working from home.
2. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
3. Birthday Leave: An extra day off for your birthday.
4. Pension Plan: 5% employer contribution.
5. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
6. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
7. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
8. Wellb...