Overview
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) to provide a safe and efficient patient pathway and support to families and carers. The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Main duties
We are looking for an enthusiastic, motivated and experienced secretary for the Acute Paediatrics Department. This is a part time, permanent post, which covers a range of administrative tasks to maintain a prompt and accurate secretarial service. You must have the ability to produce efficient and accurate typing and will therefore have previous secretarial experience. You will have excellent keyboard and audio typing skills and be proficient in the use of Microsoft packages, including Word, Excel and Outlook. The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal communication skills, which includes a friendly telephone manner, whilst also providing a professional, sensitive manner and maintaining confidentiality at all times. If you think you have the above skills and abilities to offer, we very much look forward to hearing from you. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Full job description and person specification available within supporting documents or via Apply now to view in Trac.
Qualifications
Essential criteria
* RSA level 2 or equivalent demonstrable experience
* NVQ Business Administration L3 or equivalent experience
* IT related qualification CLAIT plus /ECDL or equivalent
Desirable criteria
* AMSPAR – City & Guilds L3
* NVQ Customer Service L3
Skills
Essential criteria
* Knowledge of a range of administrative processes
* Experience of working in a busy office environment
* Communicates professionally and effectively with all levels of staff both verbally and in writing
* Proficient in use of Microsoft Office applications
* Experienced in planning, organising and prioritising own workload
* Flexible and adaptable to changing service demands
* Excellent organisational skills
Desirable criteria
* Experience of working in the NHS
* Minute-taking skills
Knowledge
Essential Criteria
* Ability to deal with sensitive information
Desirable criteria
* Knowledge of NHS Organisations
* Medical terminology
Personal Qualities
* Team player
* Approachable / Friendly confident manner
* Reliable
* Empathetic
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries
* Hospitals and Health Care
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