About The Role
Team Agency & Commissions
Working Pattern - Hybrid 2days per week in the Vitality Bournemouth Office.Full time, 35 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role: Commission accuracy, calculation & investigation
Excel & data analysis (VLOOKUPs, pivots)
Query resolution & stakeholder communication
What this role is all about:
Were looking for a detail-driven Commissions Analyst to join our growing Agency & Commissions team in Bournemouth. This role sits at the heart of ensuring commission payments are calculated accurately and paid correctly to our partners, while investigating queries, supporting audits and contributing to key projects. Its a great opportunity for someone with strong numerical skills, experience in life and health insurance, and a finance or data background to develop specialist knowledge in commissions within a fast paced environment.
Key Actions Undertake Commissions Team BAU
Calculate, validate and analyse commission payments
Investigate and resolve commission discrepancies and escalated queries
Manage escalation allocation within the Commissions Team
Engage with brokers, consultants and stakeholders on complex queries
Act as a key point of contact for external partners via phone and email
Produce and interpret data analysis to support decision-making and issue resolution
Support audits and ensure adherence to internal financial controls and processes
Maintain high levels of accuracy and data integrity across all commission activities
Contribute to Commissions Team and wider A&C projects
What do you need to thrive? Experience of working in a finance/ops team in a financial services organisation
Experience analysing data
Understanding of the importance of data protection
Experience communicating (written and verbal) with external third parties
Experience working with commissions in the financial services sector
Working towards an AAT qualification (or other finance qualification)
Intermediate Excel skills (data analysis, VLOOKUPs, pivot tables)
Customer focused communicator with strong, confident phone manner
Organised team player with commercial awareness and self-motivation
So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance
A pension of up to 12% We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance With its own set of rewards and benefits
Life Assurance Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successfulin your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest youve ever been
Create an environment that embraces you as you are and enables you to be your best self
Give you flexibility on how, where and when you work
Help you advance your career by playing you to your strengths
Give you a voice to help our business grow and make Vitality a great place to be
Give you the space to try, fail and learn
Provide a healthy balance of challenge and support
Recognise and reward you with a competitive salary and amazing benefits
Be there for you when you need us
Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
About The Company
Were incredibly proud to be recognised for the culture we've created recently being named one of Glassdoors Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if were the right fit for you? We cant wait.
Diversity & Inclusion
At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page.
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
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