Recruit4staff are proud to be representing their client, a leading Travel Specialist in their search for a Travel Consultant to work remotely, hybrid or in office, the offices based in Chester.
For the successful Travel Consultant our client is offering:
1. Salary up to £26,260.00 Per Annum + OTE
2. This is a full-time position where you will be required to work 39 hours per week; A 7-day shift pattern (e.g. 3 week days 0900 - 2030 & 1 Weekend Day 0900 - 1730)
3. Permanent Position
4. Benefits: Commission, Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance
The role - Travel Consultant:-
5. Contact customers who have not completed online bookings for holidays and overseas travel
6. Complete bookings with customers whilst on the phone
7. Identifying reasons for incomplete bookings; liaise with internal teams to ensure the products and website are in correct working order for the completion of other online bookings
8. Work to KPIs and outbound customer contact targets to capture incomplete bookings within a certain timescale
9. Assist customers having problems with bookings on the website
What our client is looking for in a Travel Consultant: -
10. Previous experience working in a sales or customer negotiation contact roles - ESSENTIAL
11. Travel Industry, Leisure Industry, Ticket Sales, Hotel Reservations & Reservations knowledge - ESSENTIAL
12. Outbound customer contact experience / Customer Service - ESSENTIAL
13. Able to work shift pattern to include weekends - ESSENTIAL
Key skills or similar Job titles: Booking Agent, Customer Service Advisor, Holiday Sales Advisor, Travel Agent, Holiday Rep.
Commutable From: UK Wide