Slough, UK
* Full-time | On the Road
* £28,000 – £33,000 per year + Commission + Benefits
About Us
We are a fast-growing property maintenance company dedicated to delivering high-quality services and exceptional customer satisfaction. As we expand, we’re looking for a motivated and experienced Operations Team Leader to play a key role in driving operational success, maintaining standards, and leading our growing team.
The Role
This role is pivotal in ensuring the smooth and efficient running of our operations. You’ll be responsible for supervising staff, managing job bookings, ensuring quotations are prepared on time, maintaining job oversight, and implementing quality control from start to finish.
The right candidate will have strong leadership skills, excellent communication abilities, and a solid background in property maintenance or construction. You’ll thrive in a fast-paced environment, managing multiple priorities while keeping a sharp focus on detail and performance.
Key Responsibilities
* Lead and supervise a team of operational staff, ensuring high levels of performance, engagement, and accountability.
* Communicate effectively with team members to foster collaboration and a positive working environment.
* Manage daily operations, ensuring compliance with company policies, procedures, and health & safety standards.
* Analyse operational data to identify areas for improvement and implement practical solutions.
* Coordinate and deliver training and development opportunities for staff to enhance skills and efficiency.
* Monitor and report on key performance indicators (KPIs).
* Hold regular team meetings to review objectives, challenges, and successes.
* Coordinate job bookings with the assistant, ensuring smooth scheduling and workflow.
* Carry out site visits to prepare quotations (ability to price jobs is a strong advantage).
* Ensure all quotations are delivered within the 48-hour rule.
* Update and manage CRM to reflect accurate job statuses, reviewing quotes, and updating or changing as needed.
* Currently, declined or cancelled quotes are not consistently updated, and this will be part of your responsibility.
* Maintain and oversee quote spreadsheets (individual trackers for management), ensuring all quotations are logged and statuses are up to date.
* Provide job oversight from start to completion, ensuring work is delivered to company standards.
* Carry out quality control inspections on completed jobs.
What We’re Looking For
* Minimum 2 years’ experience in property maintenance or construction (pricing jobs is a plus).
* Ability to carry out site visits and prepare accurate quotations.
* Strong leadership skills with proven experience supervising and motivating teams.
* Excellent English communication skills (multilingual abilities are a plus).
* Ability to manage multiple jobs, quotes, and site visits effectively.
* Highly organized with strong attention to detail.
* Analytical mindset with the ability to interpret data and make informed decisions.
* Open to candidates with intermediate experience who are eager to learn and grow with a fast-expanding company, provided they demonstrate the right attitude and commitment.
Salary & Benefits
* £28,000 – £33,000 per year (depending on experience)
* Monthly commission based on targets
Why Join Us?
This is an exciting opportunity to take on a leadership role in a fast-expanding company where your input will have a direct impact on growth and success. You’ll have the opportunity to:
* Lead a motivated team in a supportive environment
* Contribute to operational improvements and efficiency
* Develop your career with long-term growth opportunities
* Work in a dynamic role that combines office responsibilities with on-site job management
How to Apply
If you’re passionate about leadership, operations, and property maintenance, we’d love to hear from you.
Apply today by sending your CV to: enquiries@glsmaintenance.co.uk
Join us and play a vital role in shaping the future of our property maintenance business!
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