Overview
You will work onsite and report into the Assistant or Store Manager. Your role may involve helping on the tills, advising customers, or working in our back shop.
Responsibilities
* Help customers feel at ease by listening, answering questions, and giving great advice on our products.
* Know our in‑store offers and schemes and promote them to customers.
* Help the store run smoothly by ensuring products are displayed correctly, providing a great till service, and assisting with stock in the stock rooms.
* Work with team members to maintain a clean and presentable store for customers.
* Receive award‑winning training accredited by the Institute of Customer Service and join as a Customer Advisor, gaining valuable experience or new challenges.
Essential skills and experience
* Full training is provided for this role, and we are looking for people who excel in a varied environment, work at pace, communicate and listen effectively, enjoy working as part of a team, recognise the impact of small actions in customer interactions, and desire to be a proud brand ambassador for Boots.
Desirable skills and experience
* Experience providing customer care and delivering great customer service (not essential).
Work conditions
This is a permanent role; please only apply if you can commit to the advertised hours, including weekend shifts. The hourly rate is £13.02 and up to £15.10 across selected London locations, increasing after six months.
Benefits
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity, paternity, and adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
Equal Employment Opportunity
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, we change for the better.
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