JOB TITLE
Senior Records & Registration Coordinator
LOCATION
Worcester
DEPARTMENT NAME
Registrar
DIVISION NAME
Worcester Polytechnic Institute - WPI
JOB DESCRIPTION SUMMARY
Responsible for creation of special populations managed by the Registrar's Office, including exchange, consortium, non-degree, and registration for those populations as required. Responsible for coordination of all project registrations and recording of completion of degree requirements. Creates and registers all independent studies. Coordinates and communicates with the Global Experience Office regarding Project Centers. Assists with incoming phone calls and email inquiries daily. Provides backup for in-person front desk operations and serves as secondary contact for work study students. Maintains status as secondary Veterans Affairs Certifying Official.
JOB DESCRIPTION
1. Support students, faculty, and staff with all aspects of the three required undergraduate projects: Interactive Qualifying Project (IQP), Major Qualifying Project (MQP), and Humanities and Arts Seminar or Practicum (HU 3900/3910), including:Maintaining an in-depth knowledge and comprehension of the WPI eProjects system and the student information system, along with related WPI policy and practicesRegistering all Humanities and Arts projectsCreating and registering IQPs and MQPs throughout the academic yearRecording completion of degree requirements (CDRs) for these three projectsCommunicating with the Global Experience Office regarding Project Center IQP rostersCommunicating with students and Project Advisors regarding credit to be registered for projectsProviding input on procedural enhancements for processes related to undergraduate projects and recommending changes as needed
2. Assist students and faculty with in-depth inquiries by:Answering phone calls dailyReplying to tickets created by email inquiriesProviding back-up counter support and support in other areas of the office when neededAssisting with add/drop during the beginning of the terms
3. Assist Non-degree seeking students and Higher Education Consortium of Central Massachusetts (HECCMA) students from surrounding universities by registering forms for both outgoing WPI students and incoming students from surrounding universities that are part of the HECCMA program.
4. HECCMA duties:Creating incoming HECCMA studentsCommunicating with other HECCMA programsProviding data as needed regarding consortiumInputting final semester grades for both incoming and outgoing HECCMA students to the respective university
5. Non-degree duties:Reviewing non-degree student registration formsCreating non-degree studentsCommunicating account and registration information to non-degree students
6. Support students interested in taking Independent Studies throughout the academic year by:Reviewing Independent Studies submitted by students to make sure they are filled out and signedCreating Independent Studies in WorkdayRegistering Independent Studies in Workday to reflect what the student submitted through our formCommunicating with the Robotics Engineering and Biomedical Engineering departments for approval of Independent Studies
7. Support students receiving Veterans Affairs benefits by:Maintaining school certifying official (SCO) status and providing back up to the primary SCOStaying current with VA regulations
8. Performs all other duties and responsibilities as assigned or directed by the supervisor.
Qualifications:
9. Associate degree required; Bachelor's degree preferred
10. Two years of experience with student information systems; Workday preferred
11. Previous experience within an academic records environment or equivalent experience preferred
The hourly rate for this position is up to $24 per hour, depending on experience, for a full time schedule of 37.5 hours per week.
FLSA STATUS
United States of America (Non-Exempt)
WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.