Responsibilities
* Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
* Provide prompt, professional guest service, addressing complaints and special requests.
* Oversee food preparation, ensuring quality, taste, and compliance with standards.
* Maintain adherence to food safety, hygiene, and cleanliness regulations.
* Assist in training new team members on company policies and procedures.
* Participate in team duties while stepping up as the shift leader when assigned.
Qualifications
* Experience as a Shift Leader, Team Leader or Supervisor in a fast‑food or quick‑service restaurant is preferred but not essential; training and support will be provided.
* Strong leadership and communication skills.
* Detail‑oriented, especially when handling food orders.
* Committed to providing high‑quality, customer‑focused service.
* Flexibility to work weekends, evenings, and holidays as needed.
In this role, youll be at the heart of an energetic team, leading assigned shifts with clear direction and motivation, inspiring the team to provide fantastic guest experiences and high‑quality food standards.
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