Customer Service Administrator - Skipton
Full-time, Permanent
Monday-Friday, 9am-5pm
Up to £26,000 per annum
I'm currently working with a fantastic company based in Skipton who are looking to add a Customer Service Administrator to their growing team. If you're someone who thrives in a busy office environment, enjoys speaking with customers, and loves keeping things organised and moving smoothly, this could be the perfect role for you.
About the Role
As the Customer Service Administrator, you'll play an integral part in keeping customer journeys seamless from start to finish. Your responsibilities will include:
Speaking with customers over the phone and via email, providing friendly and professional support
Creating accurate quotes and ensuring all details are captured
Liaising with suppliers to obtain information, pricing, and product updates
Updating customers on the status of their orders and managing expectations
General office administration, supporting both colleagues and managementNo two days are the same, and you'll be joining a supportive team who pride themselves on excellent service.
What You'll Need
To be successful, you'll bring:
Previous experience in a customer service, office-based role
Strong communication skills and confidence dealing with customers
A proactive, organised approach with great attention to detail
The ability to multitask and work well under pressure
What's on Offer
Salary up to £26,000 per year
Friendly, stable team environment
Standard office hours: Monday-Friday, 9am-5pm
A secure and permanent role with real variety day-to-day
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