Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Romford. Using your fantastic customer experience skills, you will keep the customer informed and consult on their vehicles, answering any questions or queries they may have.
Responsibilities
* Updating customers on their vehicle and any potential work that needs to be done
* Ensuring all recorded information is accurate and stored correctly
* Booking vehicles into the workshop
* Achieving set performance targets by upselling products
* Ensuring adherence to all GDPR guidelines
Qualifications and Attributes
* Excellent organisational and administrative skills
* A full UK driving licence
* Great attention to detail
* A background in customer service would be highly advantageous
* Experience using computer software systems
Benefits
* 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
* Fantastic discounts on MOT’s, services and parts
* Life assurance benefit, at no cost to yourself
* Discounted gym membership
* Retailer discount portal with discounts from some of the UK’s biggest retailers
* £1,000 refer‑a‑friend scheme
* Full training and support to develop and progress your career with Allen Motor Group
This position is offered on a full‑time permanent basis: 46.33 hour working week, Monday – Friday & 1 in 3 Saturdays, £30,000 basic salary and an OTE of £36,000, reporting to the Aftersales Manager.
To be considered for this opportunity please apply now.
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