Inventory & Admin Support role provides comprehensive administrative and operational support ensuring all activities fully comply with Good Distribution Practice (GDP) standards and maintain 100% inventory accuracy through rigorous investigation and stock‑counting protocols.
Responsibilities
* Knowledge of Good Distribution Practice (GDP)
* Lead detailed inventory investigations into discrepancies, including third counts, damages, and missing stock.
* Learn and strictly follow pharmaceutical disposal processes to ensure compliant handling of expired or rejected products.
* Work closely with Operations and the Quality Team to ensure all stock‑related activities meet industry standards.
* Process returns, ensuring all returned goods are inspected, documented, recorded, processed accurately, and handled in line with customer expectations and system protocols.
* Ensure damaged stock is quarantined and made unavailable in WMS in a timely and traceable manner.
* Support inventory accuracy by ensuring proper labelling and assisting in cycle counts and stock investigations as required.
* Monitor inventory movement across departments and raise quality event for deviations or discrepancies in process or system handling.
* Serve as a primary point of contact for team leaders and management in relation to stock issues, providing regular updates and resolving queries.
* Collaborate daily with the Warehouse Manager to align on operational priorities.
* Use professional email etiquette to manage expectations and documentation.
Qualifications
* Collaborative team player who can work individually and as part of a team, willing to assist across different departments and cover peer roles when necessary.
* Effective communicator able to relay complex stock information to both internal teams and external customers.
* Experience in warehousing and distribution.
* Committed, reliable and honest.
* Problem‑solving capability.
* Self‑starter capable of working with minimum supervision – proactive and results oriented. When primary tasks are completed, identify secondary priorities and/or offer support to the wider team.
* Analytical thinking.
* Good communication skills – verbal and non‑verbal.
* Interpersonal skills.
* Attention to detail.
* Proactive and results driven.
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