Salary: £35,000 - 45,000 per year Requirements: Experience supporting IT infrastructure, cloud services, or internal IT environments. Practical exposure to Azure and/or Microsoft 365 in a production setting. Good understanding of core IT concepts including identity, access management, endpoints, and networking fundamentals. Experience providing end-user IT support and responding to technical queries. Ability to work methodically, follow defined processes, and contribute to improving them. Willingness to develop skills in security, compliance, and governance. Clear written and verbal communication skills. A collaborative and service-focused approach. Experience working with Cyber Essentials controls or assessments (desirable). Exposure to ISO 27001 or similar information security frameworks (desirable). Familiarity with Microsoft security features such as Conditional Access or Defender (desirable). Experience supporting audits, assurance activities, or compliance work (desirable). Scripting or automation experience (e.g. PowerShell) (desirable). Relevant Microsoft certifications or equivalent hands-on experience (desirable). Responsibilities: Maintain and support end-user IT services, including laptop and device provisioning and configuration. Manage user accounts and access. Support printers and peripheral devices. Respond to day-to-day IT support requests. Assist with the configuration and operation of Entra ID (Azure AD), including user lifecycle management, groups, and Conditional Access policies. Support, administer, and improve Azure and Microsoft 365 environments. Help ensure systems are reliable, recoverable, and appropriately documented. Contribute to business continuity and disaster recovery planning, testing, and documentation. Support the implementation and operation of agreed security controls across cloud and IT services. Contribute to activities supporting Cyber Essentials and ISO 27001, including control implementation, evidence gathering, and continuous improvement. Assist with responses to customer security questionnaires and assurance requests. Work with colleagues and suppliers to remediate identified risks, issues, or technical debt. Follow and contribute to change, incident, and problem management processes. Identify opportunities to improve efficiency and consistency through automation and scripting (e.g. PowerShell, Azure CLI). Produce and maintain clear technical documentation. Technologies: Azure Cloud Support Microsoft 365 PowerShell Security Office 365 DevOps More: We are seeking a Cloud & Infrastructure Engineer to support and develop our IT platforms and services across cloud and end-user environments. This role combines hands-on responsibility for day-to-day IT operations with opportunities to contribute to the ongoing improvement of our cloud platform and security posture. Our team is focused on maintaining reliable systems while fostering a collaborative environment for continuous learning and development. last updated 14 week of 2026