Total Environmental Compliance (TEC) is a leading water hygiene company with a family-feel, genuinely putting people first – our team and our clients. We value honesty, approachability, and always finding the best solutions. What You'll Be Doing Here: Based out of our Corby office. This role is all about nurturing long-term partnerships and proactively spotting opportunities to bring in new business. You'll ensure our clients are satisfied with our service. This means you'll meet clients, manage account financials, understand their unique needs, and craft tailored solutions. You'll team up with internal experts to ensure seamless service, championing efficiency and continuous improvement, all while ensuring compliance with Health & Safety and quality standards. Your proactive approach to expanding services will be key to maintaining our high client retention rate. Who We're Looking For: You also have a strong background in the water compliance industry, with proven experience and technical knowledge of water hygiene regulations like HSG 274 and HTM04-01 – but if you're a fast learner with the right mindset, we'd still love to hear from you! Experience in client management is preferable, we're particularly keen on your empathetic and resilient approach. You're someone who can communicate clearly at all levels, effortlessly adapting your style whether with a client, a technician, or a colleague. You'll navigate shifting priorities with ease, staying focused and proactively solving issues. You're confident with technology like Excel and CRM systems (SimPro), and quick to pick up new tools. Overall, you'll need to manage your time effectively, approach your workload and travel with flexibility, and hold a full UK driving licence. What we offer: This is a full-time role (37.5 hours/week, Monday to Friday), and you can truly switch off as there's no on-call or weekend work, plus the office is closed during Christmas! We're big on flexibility. We can explore flexible working arrangements to suit your needs, including hybrid working with around 3 days a week in the office. We can offer a salary from £38,000, with the option of a car allowance, plus a comprehensive group benefits package to look after you. Ready to Make a Splash? If you're excited to make a real impact and grow with a supportive team, we'd love to hear from you! Apply today and let's start the conversation.