Account Coordinator – First Military Recruitment
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Pay range
First Military Recruitment provided pay range: £35,000 + twice-yearly bonus. Actual pay will be based on your skills and experience – talk with your recruiter to learn more.
Location
Marston Green, Birmingham
Overview
They are now looking for a proactive individual with strong ocean freight experience to join their Key Account team. In this role, you will support the management and growth of one of their largest customers, working closely with carriers, operations, and customers to ensure smooth operations and account development.
Responsibilities
* Support global distribution through strategic pricing plans.
* Build and enhance carrier and trade portfolios.
* Assist with RFQs (Request for Quotations) and pricing updates.
* Support spot quoting and follow‑up.
* Provide input for carrier business reviews.
* Coordinate with operations on booking escalations and issue resolution.
* Prepare for customer business review meetings.
* Perform additional account‑related tasks as required.
Skills, Experience and Qualifications
* Strong background in ocean freight (knowledge of FCL, LCL, Roll‑On/Roll‑Off and Out‑of‑Gauge).
* Good knowledge of the ocean carrier landscape.
* Solid understanding of global ocean market and trade lanes.
* Strong communication and organisational skills.
* Excellent attention to detail with the ability to work under urgent conditions.
* IT proficient – MS Office essential; freight management software (e.g., CargoWise) desirable.
* Strong time management skills.
* Dangerous Goods (DG) Training – advantageous.
Benefits
* Competitive salary with twice‑yearly bonus.
* Benefits, discounts and wellness platform.
* Health cash plan.
* Octopus Electric Vehicle car scheme.
* Free parking.
* Casual dress Fridays.
* Respectful working environment.
* Excellent opportunities for training and development.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Administrative and Sales
Industries
Freight and Package Transportation; Transportation, Logistics, Supply Chain and Storage
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