Office Administrator - Order Processing
Monday to Friday | 8:00am - 4:30pm | £28,000 + Pension + Parking + 28 Days Holiday
A well-established and friendly business is looking for a reliable Office Administrator to support its busy order processing function. This is a structured, customer-focused role where accuracy, organisation and great communication really matter.
If you enjoy keeping things running smoothly and being the link between customers, systems and internal teams, this could be a great fit.
The Role
You'll play a key part in ensuring customer orders are processed efficiently via phone and online portal systems, helping maintain excellent service standards.
Key responsibilities include:
1. Processing customer orders received by phone and customer portal
2. Checking order accuracy and resolving queries
3. Liaising with customers regarding delivery updates and amendments
4. Supporting internal teams with order information
5. Maintainin...