Gaucho are looking for an enthusiastic and experienced Head Receptionist to join one of our Gaucho teams! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Key responsibilities of the Head Receptionist • To work with or develop suitable strategies & reservation that optimise restaurant capacity • To regularly review adherence to all agreed systems and correct where necessary • Floor plan and section management with recordable history of section allocation • Allocate tasks to members of the team adjusting according to service requirements • Collation of guest database through accurate records and database systems • Staffing Levels managed including costed rotas, holiday management and productivity management • To understand and pro-actively work towards all cover growth targets for the business Requirements for Gaucho Head Receptionist • Previous experience as a Head/Senior Receptionist • Enthusiasm for hospitality, and a fast-paced working environment • A warm and hospitable personality • Strong leadership skills Training and benefits • 50% off your food bill at all Gaucho • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform • Training in the Gaucho L.A.B • Career development and training • Staff food breakfast and lunchtime of every day worked