As a Renewables Customer Support Coordinator, you'll be responsible for:
- Managing renewable energy projects from the post‑design phase through commissioning to ensure full compliance.
- Maintaining project timelines and proactively addressing any issues by providing regular progress updates.
- Coordinating internal teams, suppliers, and installers to ensure seamless project execution.
- Acting as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.
- Working with internal teams to ensure all necessary paperwork is completed accurately on time.
Requirements
- Experience working in the renewables industry.
- Excellent communication skills.
- Ability to multi‑task and organize/prioritize workload.
- PC literacy, including the use of CRM.
- Team player able to handle a diverse role and ensure smooth operation.
- Keenness to learn, a positive and enthusiastic attitude, and a strong work ethic.
Benefits and Compensation
£30,000 salary, along with annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, access to online and high‑street discounts, free access to healthcare, the YuLife app, Cycle‑to‑Work scheme, and more.
Full‑time, permanent role; 42.5 hours per week, Monday to Friday, 08:00‑17:00.
