The Company: Privately owned global tech platform working with universities and venues across the globe. Backed by a larger global leader in Software solution growth. Huge growth plans over the next 8 years! Now’s the time to get onboard! The Opportunity: Join a business that really dominate the market in their solution space. They already work with 80% of their target market! Manage 40-45 EMEA Accounts with total strategic ownership and accountability of the success and experience of each customer. Your week will involve customer meetings, virtual or on site, supporting customers with product utilisation, success, and momentum on their account. You will work alongside the wider teams including Customer Support, Professional Services and Sales teams, to drive success! You’ll be free to bring ideas! We want someone that wants to have an impact on the team and the business! The Ideal Candidate: 3 years experience in a Customer Success role within a SaaS business. Experience of working within a fast-paced, scaling business with a complex and bespoke software solution. Experience with Education sector decision makers, specifically universities is hugely desirable. Self-motivated and able to work autonomously. A team player! Support the team, learn from the team! MUST have a full UK driving licence. The Package : A base salary up to £40k. 25 Days holiday, plus BH plus wellbeing/charity days Enhanced Pension, Mat/Pat and Sick pay. And more! ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!