Group Operations Director : Luxury Hotel and Spa Group
Oxfordshire / Surrounding Area (Hybrid)
Up to A GBP 180,000 + Bonus + Benefits
I am currently working with an ambitious and fast:growing luxury hotel group entering an exciting phase of expansion. Backed by significant investment, the business is transitioning from a small collection of hotels (3 sites) into a scaled, multi:site group, with several acquisitions and developments already underway, 4 more sites in the pipeline, these sites are high end luxury hotels, this role will grow as the company grows.
This is a newly created role, offering a rare opportunity to join at a pivotal stage and play a key part in shaping the operational strategy, structure, and long:term success of the group.
With a flagship luxury spa:led property already established, the business has recently acquired additional sites and has multiple new openings planned through to 2027/2028. The group is building a strong reputation for high:end hospitality experiences, combining premium facilities with solid commercial performance.
The role will be primarily field based, with a requirement to be in the Oxfordshire head office approximately one day per week.
Key Responsibilities:
* Provide strategic leadership across multiple sites, driving performance, profitability, and growth.
* Develop and implement group:wide operational standards and best practices.
* Support and lead site:level leadership teams to deliver exceptional guest experiences.
* Play a key role in new openings, acquisitions, and integration of new sites.
* Drive commercial performance, including revenue growth and cost control.
* Lead on culture, people strategy, and employee engagement.
* Ensure full compliance across all health, safety, and regulatory requirements.
* Work closely with ownership and senior stakeholders to shape the future direction of the business.
The Ideal Candidate:
* Proven senior multi:site operator within luxury hospitality, with strong experience in growing and scaling a business
* Commercially astute and value:driven, with a track record of improving performance and supporting expansion
* A hands:on, strategic leader who can shape a newly created role and make a real impact as the group grows.
This is a unique opportunity to join a business at the start of a significant growth journey, where you will have real influence and the ability to shape a group as it scales.
Contact Stuart Hills or call 790