Wiltshire College & University Centrehave a great opportunity for aCustomer Service Advisor Contact Centretojoin our team.
About Us:
Wiltshire College & University Centre plays a vital role in Wiltshires economy, inspiring people to develop the skills they need to achieve. Our four campuses are learning hubs in their communities, and we aspire to be an outstanding, financially robust and commercially agile provider, achieving our clear social mission on behalf of learners and employers across Wiltshire and beyond. Our turnover is around £42 million per annum, we employ some 650 staff, and support around 11,500students.
Customer Service Advisor Contact Centre The Role:
Wiltshire College & University Centre is looking for aCustomer Service Advisorto provide an exceptional service to students, families, and the wider community. You will be the first point of contact, helping with course information, enrolments, and general inquiries.
Customer Service Advisor Contact Centre Key Responsibilities:
1. Telephones:Answer calls, provide course information, and handle messages.
2. Admissions:Support applications and assist with student enrolments.
3. Customer Service:Offer exceptional service via phone, email, and web chat.
4. ...