Salary: £60,000 - 90,000 per year Requirements: Active SC Clearance Experience in desktop support / IT support / EUC Hands-on hardware troubleshooting experience Familiarity with ticketing tools (e.g. ServiceNow) Strong attention to detail and ability to follow process Responsibilities: Managing and updating support tickets in line with SLAs Handling hardware triage and break/fix for in-warranty devices Managing IT stock and asset tracking (scan in/out, lifecycle) Supporting device deployments and locker replenishment Coordinating with vendors for parts and returns Ensuring processes are followed within a secure, regulated environment Technologies: Hardware Support ServiceNow More: We are seeking a SC Cleared IT Support/Desktop Engineer to join our team in Carterton. This role offers a long-term contract within a secure government environment, providing a fantastic opportunity for entry or continuation within defence IT, especially with MOD exposure. Our team values stability and structure, and you will benefit from clear expectations and the chance to build your experience in secure infrastructure environments. last updated 17 week of 2026