Infrastructure Engineer
Contract: Full-time | Location: Onsite at customer site (Buckinghamshire)
Salary: £42,000 | Immediate Start Available
We're looking for a hands-onInfrastructure / Network Managerto oversee and manage the IT infrastructure within a school. This is a client-facing role, acting as the technical lead on site and the go-to for all things IT. You’ll be managing both day-to-day operations and long-term strategy, reporting directly to senior school leadership.
Key Responsibilities:
* Act as the senior IT contact onsite – owning technical support and client relationships
* Manage and mentor onsite IT technicians
* Troubleshoot and resolve infrastructure issues (servers, networks, desktop)
* Maintain systems: Active Directory, DNS, DHCP, Exchange, VMware/Hyper-V, backup solutions (e.g. Veeam)
* Document systems and updates accurately in ticketing and support platforms
* Ensure SLAs are met and client satisfaction remains high
* Liaise with 3rd party suppliers where needed
What You’ll Need:
* 5+ years’ experience in onsite support (the absolute ideal would be any experience in schools/MATs)
* Strong knowledge of Windows Server environments (2003–2019), AD, Group Policy, DNS, DFS, etc.
* Confident in managing school-specific technologies and safeguarding standards
* Comfortable in high-level stakeholder meetings, including Trust CEOs
* Proven team leadership – managing, coaching, and mentoring junior staff
* Strong communication and documentation skills
Bonus If You Have:
* Experience with VoIP, wireless networks, AV
* Exposure to cloud and virtualisation tech (VMware, Hyper-V, SAN)
* Previous responsibility for CPD/training of IT support teams
This is a good role for someone who likes full ownership, isn't afraid to roll their sleeves up, and can confidently deal with senior stakeholders while managing a small team.
Interested?
Apply now with your CV – interviews happening quickly.
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