You will be part of our IT support function providing 1st line support for internal staff. Were possible, you will apply troubleshooting methodology and tolls to resolve the incident. For more complex incidents, you will work with senior colleagues to provide the same service level until the incident is resolved.
Course Information
Course:
Information communications technician (level 3)
Level:
3
Route:
Digital
Apprenticeship Level:
Advanced
Working Arrangements
Working Week:
Monday to Friday (08:30 - 17:00)
Expected Duration:
15 Months