Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers. Benefits and Package for a Customer Service Advisor: Salary: £27,000 per annum Hours: Monday - Friday, 40 hours per week Contract Type: Permanent Location: Nailsea 25 days' holiday rising to 28 with length of service Up to 20% combined pension contribution Opportunity to buy or sell holiday Pay increases yearly, rewarding your first three years of service Performance-related bonus of up to 10% Optimise Health Plan, supporting you with your healthcare costs £1000 'Refer a friend/family' scheme Life assurance of up to eight times your salary Sustainable benefits, including electric vehicle and cycle2work schemes A range of family-friendly policies, including enhanced maternity and paternity leave Paid community day Cashback and discounts from over 3,000 retailersKey Responsibilities of a Customer Service Advisor: Answering inbound calls and responding to email queries from customers who are also other businesses Interacting with regional water companies and be multiskilled in a variety of other daily tasks Delivering first-class and memorable customer service Building rapport via all forms of communication Confidently making and implementing decisions when necessaryKey Skills and Experi...