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About The Role
Working for the UK Sales and Service Channel and part of the wider UK Marketing team, this role within the Customer Operations Team is a 12-month fixed-term contract. The position supports Area Account Managers throughout the customer lifecycle, proactively assisting customers from enquiry to post-installation to ensure successful delivery and optimal use of our products and services to achieve desired outcomes. Demonstrating expertise and listening skills, you will collaborate with colleagues and customers to provide excellent onboarding and ongoing service, both externally and internally. You will also contribute to growing customer lifetime profitability, take responsibility, and foster a customer success-focused culture.
About You
We are looking for a candidate who has:
* An enquiring mind with a desire to learn
* Customer service and success experience
* Outstanding customer service skills
* Commercial mindset
* An interest in sales and customer activity, ideally with experience in sales support and CRM or ERP software (e.g., Oracle, Salesforce)
* Project Management and/or Data Management experience
* Excellent written and verbal communication skills
* Strong organisational skills with an eye for detail
* Proven ability to prioritise a busy workload
* A growth mindset and willingness to embrace change
Domino values diversity and is an equal opportunity employer. We welcome applications from all candidates; however, only those eligible to work in the UK without additional immigration documentation will be considered.
What You Can Expect
As a talented individual at Domino, you can expect a competitive salary and a generous benefits package, including:
* 25 days of holiday, with options to buy or sell additional days
* A discretionary bonus scheme
* Life insurance
* Medical insurance, health cash plans, dental, travel insurance, and cycle to work scheme
* Green car scheme
* Pension plan with 8% employer contributions
We support flexible homeworking to enable you to work effectively from home or on-site, depending on team needs, fostering collaboration and great outcomes for our customers.
About Us
At Domino Printing Sciences, we do more. Our expertise extends beyond providing cutting-edge variable data printing technology; we aim to revolutionise sustainable packaging and coding automation. We have a longstanding history in the global variable data printing industry, helping leading brands succeed. Our goal is to be the leading global brand by applying our expertise and reliable solutions to promote sustainability, reduce waste, and protect consumers. We are committed to fostering a collaborative, dynamic, and welcoming environment where everyone can flourish, making Domino not only a pioneer but also an exceptional place to work.
Additional Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Management and Manufacturing
* Industries: Printing Services
Positions may be at an advanced stage of recruitment and can close at any time.
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