Assistant Pub Manager We’re looking for an energetic and motivated Assistant Manager to help lead the team at this fantastic pub. This is a great opportunity for someone who thrives in a busy pub environment and enjoys being fully involved in day-to-day operations. The Role You’ll play a key part in ensuring smooth daily service, supporting the General Manager, and helping drive performance across all areas of the business. This is a hands-on position suited to someone who leads by example and isn’t afraid to roll up their sleeves. Key Responsibilities * Overseeing daily pub operations and ensuring service runs efficiently * Supporting, motivating and guiding the team during service * Managing opening and closing routines * Handling stock deliveries, checking orders and resolving discrepancies * Ensuring all compliance documentation and operational records are completed accurately and on time * Building relationships with local authorities and regulatory bodies where required * Assisting in the planning and delivery of events to drive footfall and revenue * Managing online presence and engaging professionally with customer feedback * Maintaining a safe, welcoming and well-presented environment Guest Experience * Delivering exceptional customer service at all times * Resolving complaints swiftly and professionally * Confidently handling challenging situations while maintaining a calm atmosphere * Creating a friendly and inclusive setting that encourages repeat visits About You * Previous experience in a supervisory or management role within hospitality * Strong organisational skills with the ability to prioritise effectively * Commercially aware with a good understanding of pub operations * Comfortable using basic computer systems and administrative tools * Clear and confident communicator, both written and verbal * Solutions-focused with the ability to think on your feet * Resilient under pressure and adaptable to changing situations * A positive attitude and proactive approach to work * Flexible and willing to support other locations if needed If you’re passionate about hospitality and ready to step into a leadership role within a vibrant pub setting, we’d love to hear from you