Income Officer needed in Liverpool Paying £14.93 per hr ref OR23141
Full time hours on a temporary basis
* Accurately allocate payments received through BACS, CHAPS, card, cheque, online, phone and bank deposits
* Manage all administrative tasks related to income processing
* Handle income reversals, including chargebacks, refunds, Direct Debit rejections and unpaid cheques
* Investigate and resolve payment and account queries via phone, email and other communication channels
* Monitor suspense accounts and ensure unidentified payments are coded correctly
* Maintain accurate financial records and support audits, reporting and compliance activities
* Work collaboratively with internal teams, banks and external partners to resolve discrepancies
* Contribute to digital improvements, automation projects and service efficiency initiatives
* Identify trends, anomalies and potential improvements within income processes
If you are interested in the role, please email your CV to quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared