At Horizon Platforms we are proud to be a leading provider of Rental Solutions, Powered Access equipment sales and training. Our customers work indoors at height, and require a fast, flexible, and safe service solution. Established in 2008, Horizon has a passion for providing outstanding customer service and plans to significantly grow the business. We genuinely value our people, so much so that in 2021 we took the decision to transition to employee ownership. So today, Horizon doesn't just have employees, it has co-owners! We are a down-to-earth organisation with an unwavering commitment towards being able to “Just Say Yes” to our customers’ requests.
Job Purpose
In this key role within the Company, as Driver/Demonstrator you will provide the main point of face-to-face contact with our customers when delivering and collecting Powered Access Platforms throughout the North of England. Providing outstanding service at all times, you will also demonstrate the safe and effective use of our equipment where our customers require it.
Responsibilities
Teamwork
* Maintain good communication with the Transport Co-ordinators, advising of any delays to ensure the customer is kept updated
* Work flexibly to support colleagues and be the main point of face-to-face contact with our customers
* Work closely with the Transport and Service teams to ensure an efficient and professional delivery service
Positivity:
* Demonstrate the Company Values in everything you do
* Respect all colleagues and customers, being polite and courteous at all times
* Demonstrate the use of equipment to customers on delivery, ensuring all questions are answered clearly and knowledgably
* Deliver a quality service, always striving to exceed expectations
Ownership:
* Ensure you work to Company health and safety guidelines at all times
* Deliver and collect Powered Access Platforms throughout the North of England
* Take responsibility for your own delivery schedule
* Ensure the safety and cleanliness of own vehicle, always notifying an appropriate manager where any issue is identified
* Consider both the environmental and financial impact of fuel consumption by always driving as efficiently as possible
* Complete all work required in accordance with the applicable regulations and directives - UK Driving Hours and Working Time Directive
Safety:
* Consider the risks to yourself and others before acting
* Maintain a clean and safe vehicle and equipment
* Ensure compliance with company procedures in all areas of your work
Skills Required
* Clean Class 2 Driving Licence essential
* Must be at least 25 years of age, in order to satisfy Company Fleet Insurance requirements
* Previous experience of loading, unloading and securing heavy plant would be an advantage
* Self-motivated with an ability to work autonomously and take responsibility
* Passionate and willing to provide exceptional levels of customer service
* Willing and able to overcome challenging situations
* An excellent communicator with people at any level within an organisation
* A flexible approach, with a willingness and ability to react positively to changing business demands
Apply Now
If you like the sound of Horizon and know that you can meet our expectations, simply show us why we should consider you for this role by sending your cover letter and CV tobeverley.rudd@horizonplatforms.co.uk .
Discover more about what life is like for co-owners at Horizon Platforms.
We offer attractive rewards and benefits for all team members.
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