Closing Date: Wednesday 19th February 2025
Up to £42,699 per annum
Sale, Greater Manchester
Full-Time
Job Overview
This is an excellent opportunity for an energetic and well-motivated manager to join a highly successful and values-driven national social care organisation with charitable status. As an Area Manager, you will oversee the management and performance of a defined portfolio of services to achieve the highest standard of personalised and effective care and support. You will directly lead and manage a team of operational managers to achieve quality, customer satisfaction, financial and growth targets.
Key Responsibilities
1. Be part of Creative Support’s dynamic and mutually supportive Greater Manchester leadership team.
2. Contribute to the achievement of Creative Support’s mission and the development and implementation of corporate strategies.
3. Enhance quality and maximise positive outcomes while ensuring sustainable growth and a positive reputation.
4. Be a visible and supportive leader who motivates staff to go the extra mile for the people we support.
5. Demonstrate values and attributes aligned with our We Care Values Framework including kindness, inclusion, and respect.
6. Identify and deliver service improvements through implementing quality development plans.
7. Manage incidents, complaints, and feedback effectively.
8. Manage staff performance and disciplinary processes.
9. Identify and project-manage opportunities for business development.
10. Ensure quality assurance and monitoring of performance against all key performance criteria.
11. Manage contracts and negotiate contract fees with commissioners.
Minimum Requirements
You will need at least 2 years’ experience of managing people and social care services, including community support and supported living/residential care or homecare/extra care. At least 4 years’ experience of providing direct care and support to people with a learning disability, autism or mental health needs is essential.
You will be flexible, hard-working, and responsive to changing service needs. Experience of developing and setting up new services is desirable. A good standard of literacy and numeracy is required as is the ability to compile data, operate digital systems and produce reports. An understanding of CQC regulations, care standards and inspection methodologies is desirable.
You will be expected to have a relevant professional social care or health related qualification or vocational diploma to a minimum of Level 5. We can offer you excellent training and professional development opportunities and you will be well supported by our highly motivated senior staff and Quality Team.
Working Conditions
You will have specific responsibility for a portfolio of services in the Greater Manchester region, working from our Sale office. You will be required to travel and work flexibly across the region and to visit Creative Support’s Head Office in Stockport when required. The ability to drive is desirable and a lease car or monthly car allowance can be made available.
You will be expected to work flexibly, to work hours as required based on a 37.5 hour week and to take part in our Senior On-call and Duty Manager rotas.
Application Process
We would really welcome the opportunity to tell you more about this exciting role. For an informal discussion with a member of the Exec Team, please contact Megan Mitchell, PA to the Exec Team at megan.mitchell@creativesupport.co.uk.
Vacancy Reference Number: 80975
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits: We offer a probationary bonus, pension contributions, 38 days Annual Leave, and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Application Instructions:
To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CVs as a method of application.
Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date, please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
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