Hire Operations Manager - Travis Perkins, South East
We are Travis Perkins plc. With over two centuries of experience leading our industry, we've developed our early foundations into a diverse network of specialist brands, providing an unrivalled level of customer service from over 1,400 branches across the UK.
As a nationwide business, high-performance benchmarks are regularly set - and regularly beaten. We give our best, to be the best. Pushing ourselves to be bold in the pursuit of innovative solutions that can drive customer experience, profitability, and employee satisfaction. We share our knowledge, understanding that we are better when we come together and embrace what makes us, us.
But primarily, we care. We care for our customers. We care for our colleagues. And we care for you - our applicants.
We are now welcoming applications for an experienced and proactive Hire Operations Manager to drive success across our branches in the South East.
What you will do
Hire represents an integral component of our business structure, supporting profitability across some of the largest branches in our network. With accountability for a multi-million pound AOP, you'll carry the responsibility of ensuring that Hire remains a key contributor to our overall profitability.
As the Hire Operations Manager, you'll be responsible for leading our Hire function to deliver inspiring commercial results through optimal management of our equipment and customer relationships. You'll excel in creating an efficient and effective Hire function, delivering impeccable standards to surpass every customer's expectations.
What will success look like?
1. Operational excellence with regard to revenue, stock utilisation, and margin
2. Evidenced achievement against a challenging commercial and operational improvement plan, tackling underperformance and coaching team members
3. Identifying and delivering creative solutions to adapt against market variations
4. Embed wholly into the business' culture to lead with visibility and credibility
Who you are
5. Successful Hire Management experience, to grant credibility to your knowledge and advice
6. A data-driven professional with an analytical mind and an eye for compliance
7. Meticulously organised, capable of multi-tasking in an agile environment
8. A visible leader, with a flexible leadership style to suit different teams, environments, and situations
9. An influential communicator, confident in presenting to senior stakeholders in a range of environments
10. Confidence in delegation, managing your workload optimally to prioritise opportunities for improvement
11. Committed and tenacious, with patience for the compound interest of small/local implementations
We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed. Lay the foundations of your Travis Perkins plc career today - click apply below to start your journey.
We reserve the right to remove this vacancy without notice or reason. Candidates may be screened and interviewed on an ad-hoc basis and not necessarily after the closing date published.
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