This is a flexible, hybrid role and can be based from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available.
Must be able to travel on an ad-hoc basis.
Role Purpose
The Innovation Senior Business Analyst plays a key role in the Group's Innovation function, helping to shape and deliver the Technology Innovation and GenAI roadmap. This role acts as the critical bridge between business needs and technical solutions, identifying opportunities where emerging technologies—particularly Generative AI—can drive meaningful change. Working within a multidisciplinary team, the Innovation Senior Business Analyst will lead the discovery, analysis and validation of innovation initiatives, ensuring they are aligned with business goals and deliver measurable value.
Key Accountabilities & Responsibilities
* Facilitate workshops, interviews and discovery sessions to understand the business value stream, pain points and opportunities
* Identify and shape a pipeline of innovation initiatives that potentially reduce waste and improve processes, productivity and quality
* Collaborate with engineers, architects, data teams, 3rd party providers and business SMEs to detail individual PoC requirements and success criteria, that will allow us to evaluate the feasibility of prototypes
* Work in a tight team to design, build, test and validate prototypes, ensuring they are feasible and clearly demonstrate business value
* Support the rollout and scaling of successful PoCs across business functions
* Help build AI literacy across the organisation, supporting adoption of new technologies and co-developing new ways of working
* Operate within an Agile framework, contributing to backlog management, sprint planning and iterative delivery
* Co-develop and enforce AI governance policies and protocols
Skills, Experience & Knowledge
* Experience with Lean thinking and value stream mapping
* Significant experience at a senior level Business Analyst including skills in process mapping, requirements gathering and performance analysis
* Strong analytical and problem-solving skills with a keen eye for detail
* Appreciation of value creation, commercial priorities and business case analysis
* Experience working in fast-paced, digital environments and Agile delivery teams
* Skilled in stakeholder engagement and facilitation. Comfortable operating at all levels of the business, influencing and gaining trust
* Understanding of data and technology, ideally AI/ML concepts and their business applications
* Comfortable working with ambiguity and shaping early-stage ideas into tangible outcomes
Preferred
* Familiarity with innovation accelerators and PoC frameworks
* Experience with GenAI and an understanding of its potential impact on business
* Exposure to tools and platforms such as Azure, GCP, LangChain, MLflow, Databricks, Kubernetes and CI/CD pipelines
* Experience in regulated industries such as insurance or financial services
* Background in digital transformation, R&D or emerging technology teams
What we offer
* A collaborative and fast paced work environment
* Health care cash plan
* Yearly bonus scheme
* 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service)
* Life Assurance 4x annual salary
* Vibrant, modern offices
About the Business
Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles, with total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market. Having acquired and successfully integrated Co-op Insurance Services in 2021, BGLi in 2022 and Atlanta in 2024.
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