Royal Leamington Spa, England, United Kingdom
Company: Bitrecruit
Client / Employer: Occupop
Posted: 30.05.2026
Job reference: 23563724c77c1c7eb3710e0352dbac45
Responsibilities
* Provide high levels of customer service by handling enquiries and reservations, ensuring professional responses, arranging and confirming bookings, and building traveller profiles.
* Conduct research for clients to secure the best travel deals.
* Process e‑tickets and travel documentation.
* Offer advice on itinerary options, including visas, passport requirements and vaccinations.
* Handle refunds and cancellations.
Qualifications
* Motivated, passionate individual with prior experience in business travel.
* Experience using Sabre GDS (Galileo experience considered).
* Excellent telephone manner, verbal reasoning skills and strong attention to detail.
* Confident in face‑to‑face client interactions.
* Willingness to work 8 am‑6 pm on a rota basis.
Work Arrangement
Hybrid working pattern: 3 days in office, 2 days remote after probation/training.
Benefits
* Cash plan scheme (post‑probation)
* Group life cover (post‑probation)
* EAP scheme
* Pension scheme
* Volunteering days
* Travel discounts
* Shopping discounts
* Christmas savings scheme
* Season ticket loans
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