As a Trading Manager you will report to the Store Manager and be responsible for ensuring the store provides the best possible customer experience through product availability, team performance, and store standards.
Responsibilities
* Lead the team to the best standard and ensure the best shopping experience for every customer.
* Plan and organise current promotions or in-store events.
* Listen and respond to customer feedback and react accordingly.
* Ensure market‑leading availability across the store.
* Work with other managers in store to lead a supportive and performance‑driven department.
* Efficiently manage all people routines, taking accountability of department scheduling, absences, performance and talent conversations.
* Deliver training to ensure the team has the capability and confidence to deliver their role.
* Motivate and lead colleagues to work with confidence across various departments.
* Identify and develop talent within the department.
* Build effective relationships with other operating departments.
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s).
* Take a leadership role within the store.
* Ensure resources are planned thoroughly.
Qualifications
* Experience managing a team in a fast‑paced environment.
* Excellent communication skills to share knowledge, experience and best practices.
* Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible.
* Adaptability to change and the ability to challenge effectively.
* Active listening to and responding effectively to customers and colleagues.
Benefits
* Competitive salary and attractive bonus.
* Private healthcare.
* Generous pension scheme.
* Colleague discount.
* Family‑friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave.
* Extensive training and development programmes.
* Opportunities to progress to leadership positions.
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