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Telesales and Customer Service Executive, Central Scotland
Location: Central Scotland, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b40732079ce2
Job Views:
4
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Job Title: Telesales and Customer Service Executive
Location: Central Scotland
Reference: J79177
Contact: Telephone: 0141 647 6688
We are looking for a passionate person who cares about customers and wants to work in an environment where they can thrive and showcase their skills in a growing business.
Our client, a leading player in the chilled packaging industry, is on an exciting journey. Due to continued success, they are looking to add to their team by appointing a Telesales and Customer Service Executive.
As a Telesales and Customer Service Executive, you will work closely with internal teams to proactively increase sales of products, focusing on securing new business.
* Conduct outbound telesales to sell the full chilled packaging range.
* Organise & manage daily call plans to meet KPIs.
* Respond to email campaign interests and website sample enquiries.
* Report on success and identify prospects.
* Influence customers to win business and cross-sell products.
* Achieve sales targets in line with KPIs.
* Maintain market and competitor knowledge.
* Handle inbound customer calls.
* Liaise with sales reps, customers, branches, and suppliers.
* Issue information and process customer orders.
* Deal with queries related to orders and costings.
* Update orders, prices, and confirmations in the system.
* Assist with month-end processes.
* Update stock levels and report figures to customers.
About You:
* Experience in developing new and existing business in a telesales environment.
* Ability to present product benefits effectively.
* Ability to multitask.
* Proficient in IT applications such as Word and Excel.
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