We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Each job advert includes the relevant manager’s contact details, and you are encouraged to discuss any adjustments you may require directly with them. There is no obligation to disclose any personal or medical information—simply let us know what support would help you to participate fully.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Health Board grounds are required to be smoke‑free by law. Smoking is not permitted anywhere on ABUHB sites. This applies to all staff, contractors, patients and visitors. More details are available in our Smoke‑Free Environment Policy. For help to quit smoking please contact our Help Me Quit Team About Help Me Quit – Aneurin Bevan University Health Board.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD
The post holder will provide day‑to‑day supervision and coordination of the Diagnostic Cardiology Booking Team across all Aneurin Bevan University Health Board (ABUHB) sites, ensuring the delivery of a high‑quality, patient‑centred administrative service. The role involves supporting the management of staff through effective allocation of duties, monitoring workloads, and maintaining appropriate staffing levels in line with service needs.
The post holder will support staff development through guidance, training, and ongoing supervision, contributing to a motivated, organised, and efficient team. They will promote a positive working environment, address routine performance issues, and escalate concerns appropriately in accordance with organisational procedures.
A key element of the role is the coordination and management of patient waiting lists, supporting the achievement of Diagnostic Referral to Treatment (RTT) targets and the effective use of clinic capacity. Through proactive organisation and communication, the post holder will help reduce waiting times, improve patient flow, and ensure timely access to cardiology diagnostic services.
The role operates within a large, multidisciplinary cardiology service and involves close working with Physiologists, Consultants, Secretarial teams, and Directorate Support Managers to support the smooth running of the service. Flexibility is required, including occasional weekend working and travel across ABUHB sites.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
A Team Leader’s primary purpose is to lead a team to deliver results efficiently and to a high standard, while ensuring individuals feel supported, motivated, and clear about their responsibilities. All work will be carried out in line with Health Board and departmental policies and procedures, maintaining high standards of quality, safety, and confidentiality. The post holder will act as a key point of contact for staff, patients, and other stakeholders, responding to queries in a professional and timely manner.
Key Responsibilities
* Leading and motivating the team
* Managing day‑to‑day work
* Supporting and developing staff
* Performance and quality management
* Communication and liaison
* Compliance and wellbeing
Skills And Attributes
* Strong communication and interpersonal skills
* Ability to motivate and influence others
* Organisational and problem‑solving skills
* Fair, consistent, and approachable leadership style
* Confidence in decision‑making and delegation
Accountability
A Team Leader Is Typically Accountable For
* Team performance and output
* Staff conduct and engagement within their area
* Contributing to wider service or organisational objectives
Working for our organisation
Aneurin Bevan University Health Board is a multi‑award‑winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.
Skills & Attributes
Essential criteria
* Excellent communicator both written and verbal.
* Ability to lead and motivate a team.
* Excellent organisational skills.
* Ability to use initiative and meet deadlines.
* Ability to work and problem solve under pressure whilst achieving targets.
Desirable criteria
* Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Experience
Essential criteria
* Detailed knowledge and experience of WPAS, CWS and Qlik.
* Detailed knowledge and experience of RTT and government set guidelines.
* Understanding of Aneurin Bevan University Health Board (ABUHB) policies and procedures including HR
* Experience of dealing with all levels of staff and the public.
* Supervisory management experience
Desirable criteria
* Knowledge of Welsh Government and JCVI guidance.
Qualifications & Knowledge
Essential criteria
* Educated to Diploma level or equivalent demonstrable experience
* Evidence of continuous professional development.
* Knowledge of booking systems and processes
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