We are hiring for a Casual Conference & Banqueting Porter
Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.
Rewards for work…. Benefits for your lifestyle
1. Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here
2. World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
3. Work alongside some amazing talent - award winning, experienced hospitality professionals
4. Discounted room nights & food and beverage - because your well-being means so much
5. Complimentary laundry, free meals on duty
6. Access to fabulous and flexible benefits to help you in and out of work
7. Eligible for Service Charge
This role would require you to support with the setup of tables and chairs in preparation for service, (as well as any other necessary tasks). There will also be opportunities to support in other capacities throughout the Conference and Banqueting department, including conference support, hosting, attending the door and attending to the cloakroom.
Key Skills & Qualities
8. Strong Work Ethic: Ability to handle physical tasks and work efficiently.
9. Attention to Detail: Crucial for ensuring event areas meet high standards of presentation and service.
10. Teamwork: Working collaboratively with colleagues and different departments to ensure event success.
11. Reliability: Being dependable for event setup, smooth execution, and efficient breakdown.
12. Personable and friendly demeanour
13. Professional
14. Ability to work as part of a team Efficient
15. Punctual and reliable
16. Strong communications skill
Core Responsibilities
17. Setup and Breakdown: Arranging and removing furniture, tables, and chairs according to event specifications.
18. Equipment Management: Storing, maintaining, and transporting conference equipment and supplies.
19. Hygiene and Maintenance: Ensuring meeting rooms and event areas are clean, tidy, and well-presented before, during, and after functions.
20. Event Support: Assisting with the setup and replenishment of coffee stations, bar areas, and other hospitality services.
21. Deliveries: Helping with the receipt of deliveries, checking paperwork, and properly storing goods.
22. Operational Support: Working closely with events and operations teams to meet event requirements and providing general support to other departments, such as housekeeping.
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Manual handling, including lifting, pushing, pulling. Aids are available and training provided. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.