Medical Information Customer Experience Specialist - Swedish
Contract: 12 months
Hours: 37 hours per week
Location: Walton Oaks (Hybrid - 2.5 days per week onsite)
pay rate: £24 per hour
We are recruiting a Medical Information Customer Experience Specialist (Swedish-speaking) to provide high-quality, accurate medical and technical information to healthcare professionals and patients/caregivers. This role plays a key part in delivering an excellent customer experience across multiple channels, while operating within strict regulatory and compliance frameworks.
Key Responsibilities
* Research and respond to medical information enquiries via phone, email, webform, live chat, and post, in line with agreed timelines and quality standards.
* Accurately document enquiries and responses in accordance with SOPs, work instructions, and regulatory requirements.
#J-18808-Ljbffr