Join Our Team as a Customer Services Advisor!
Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want you to be part of our enthusiastic team in Towcester!
As a leading player in the Logistics & Transportation sector, we pride ourselves on our commitment to excellence and our ability to put our customers first. We're on the lookout for a Customer Services Advisor who shares our dedication and energy!
What You'll Do:
As our Customer Services Advisor, you will be the first point of contact for our customers, ensuring they receive outstanding service. Your responsibilities will include:
Responding to customer inquiries via phone, email, and chat.
Providing accurate information about our services and resolving any issues promptly.
Building strong relationships with customers to enhance their experience.
Collaborating with internal teams to improve our service delivery.
Maintaining records of customer interactions and feedback.What We Offer:
Competitive salary and benefits package.
Opportunities for professional development and career progression.
A fun, engaging workplace culture that values teamwork and innovation.
Recognition programmes to celebrate your achievements!Ready to Make a Difference?
If you are excited about the prospect of helping customers and want to be part of a company that values your contributions...