Salary: £30,000 - 35,000 per year Requirements: Proactive and customer-focused attitude Experience working within an IT department Strong background in IT support or helpdesk environments Full valid driving license for transportation of equipment Ability to manage and document support procedures Excellent problem-solving skills Project management experience with hardware and software implementation Responsibilities: Manage all faults, development requests, and common business issues Oversee project management for testing, purchasing, and implementation of hardware and software Collaborate within the Support Team in the Infrastructure Services function Resolve tasks, incidents, and user operating issues through direct resolution Assist in the development, implementation, and delivery of systems and services in line with company requirements Document, maintain, and monitor procedures related to Support Centre service delivery Undertake heavy lifting of equipment on an ad-hoc basis during office relocations Transport equipment between offices as necessary Technologies: Hardware Support More: We are currently recruiting for a proactive and customer-focused IT Support Analyst to join our IT Team in Farnborough. With a competitive salary of £30,000–£35,000 and an attractive benefits package including Private Medical Insurance, Income Protection, Life Assurance, Critical Illness Cover, and a Pension Scheme, we aim to provide a supportive and engaging work environment. The role involves providing daily support to internal employees and contributing to the maintenance, development, and implementation of our hardware and software systems. last updated 9 week of 2026