Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on exceptional customer service. You will lead store teams in the absence of the Store Manager, ensuring high standards and outstanding service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive and forward-thinking.
* Comfortable analyzing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year strategy focused on becoming a true omni-channel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial wellbeing, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, including financial education tools and salary advances
* Seasonal incentive schemes
* Opportunities to apply for retail apprenticeships
* Access to learning and development content
* Discounts across numerous UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you’re interested, click 'apply now'. We encourage early applications as we may close the vacancy once sufficient suitable candidates are received.
Location: Meadow Lane, Portadown, NI, United Kingdom
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