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Technical services engineer

York (North Yorkshire)
EXSIF
Service engineer
Posted: 20h ago
Offer description

Join to apply for the Technical Services Engineer role at EXSIF

Location: UK / Netherlands

Reports to: Engineering Manager, UK

DESCRIPTION SUMMARY:

Responsible for technical and engineering direction and support to the global EXSIF teams and their customers.

OVERVIEW:

* Provide technical and engineering direction and support for the field and customers.
* Identify and manage special projects focusing on technical developments, modifications, and customer-related new build requirements.
* Write policies and procedures ensuring the EXSIF’s global tank fleet is maintained, repaired, and tested in line with industry and EXSIF standards.

MAIN TASKS & RESPONSIBILITIES:

* Implement new procedures focused on identifying cost reductions and streamlining processes from all suppliers.
* Work closely with manufacturers, manage the new build program and ensure tanks meet required specifications and quality criteria.
* Establish and implement Key Performance plans with tank manufacturers and maintain the same through regular audits and surveys.
* Investigate improved alternative methods for reducing repair costs through design improvements.
* Evaluate and recommend re-manufacturing and upgrade modification programs that utilize otherwise obsolete equipment.
* Establish, communicate and administer technical policy, procedures and guidelines, developing standards where applicable.
* Provide engineering and technical support to the regional teams as directed by the Engineering Manager.
* Provide guidance related to Tank Testing requirements and the overall depot/customers testing process.
* Recommend suitable tank designs to meet customer-specific tank needs and EXSIF’s ongoing requirements for exploiting the specials market.
* Handle manufacturing warranty claims and recommend appropriate solutions.
* Carry out root cause analysis and record technical issues in a case management system for future retrieval, knowledge sharing and quality control.
* Ensure company technical policies and procedures as well as industry standards are correctly documented and applied, as appropriate.
* Create training modules on all aspects of tanks design, specifications and usage for EXSIF personnel.
* Keep abreast of engineering and regulatory developments within the tank container industry.

QUALIFICATIONS & EXPERIENCE:

* Mechanical Engineering degree
* Knowledge of pressure vessel design, construction, and fabrication techniques
* Production Audits
* Six+ years of technical-related industry experience
* Chemical industry experience
* Root cause analysis

REQUIRED SKILLS & ABILITIES:

* Excellent oral and written communication skills, comfortable with writing technical reports
* Ability to effectively manage projects
* Ability to maintain confidentiality and effective working relationships with suppliers and customers
* Ability and willingness to travel
* Computer literate and strong analytical skills
* Ability to read and interpret engineering drawings, technical standards, and detailed tank specifications

NOTE: This is a full-time role based in the UK/Netherlands with travel as required.

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