Job reference 335111 Administrator Permanent, Full time Starting salary - £26,801 Dorset Mail Centre, Nuffield Ind Est, Poole, BH17 0AA The Production Control Administrator supports Royal Mail's Mail Centre operations by maintaining accurate production schedules, ensuring timely workflow updates, coordinating resources, and providing administrative support that enables efficient processing of mail and parcels. This role contributes to Royal Mail's operational goals, ensuring performance, quality, and customer commitments are met in line with organisational standards and planning frameworks About The Role Duties to include assisting in creating, updating, and communicating daily and weekly production schedules based on plant objectives and workload requirements. Royal Mail production planning emphasises detailed mail centre production plans aligned with plant goals and scorecards. Support the production control team in monitoring daily workflow to ensure work is distributed efficiently across processing areas. You will also maintain accurate production performance records, workload data, and hours reporting. Support continuous improvement by gathering data on high impact work areas and loss opportunity insights. Other duties include Maintain documentation and support adherence to Royal Mail operational standards, compliance requirements, and safety procedures. Assist managers in monitoring operational risk through data tracking and documentation. Liaise between production teams, shift managers, planning teams, and other support functions to ensure consistent communication of priorities. Issue timely updates to operational leaders regarding changes in workload, material flows, staffing, or performance challenges. Provide administrative support for audits, reviews, and operational planning documents, along with general admin duties. About You You will need to demonstrate excellent communication & people skills, be comfortable to have discussions with employees regarding potential difficult situations. You must have a keen eye for detail and be good at analysing data, Excellent excel skills is a must due to the amount of data and reporting thats required, good knowledge of formulas on excel would be benificial. Extra Benefits Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*. Supportive and generous company sick pay Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone. Available only to perm employees Next Steps The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people. We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted. We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ Closing Date: Thursday 5th February. Please note, this advert may close early if the appropriate number of applications has been reached.