Client Accounts Administrator
Bristol Permanent Hybrid after probation/Full Time
Morgan McKinley is proud to be recruiting on behalf of a respected and well-established organisation, currently seeking a Client Accounts Administrator to join their busy and friendly support team based in central Bristol.
This is a fantastic opportunity for someone with a background in administration or accounts, combined with a passion for delivering excellent customer service. If you're a natural problem-solver with a great eye for detail and enjoy working in a fast-paced, team-oriented environment-this could be the perfect role for you.
Key Responsibilities:
* Managing and maintaining client accounts, ensuring all funds are correctly allocated and reconciled
* Communicating professionally with customer, keeping them informed and resolving any account queries
* Chasing and processing outstanding balances in line with service level agreements
* Handling account transactions such as refunds and credits.
* Ensuring compliance with relevant financial guidelines and industry regulations
* Maintaining accurate records and managing sensitive information with integrity
What We're Looking For:
* Strong customer service skills with a professional and empathetic communication style
* Previous experience in an accounts or finance support role is desirable
* High attention to detail and an organised approach to managing tasks and deadlines
* Comfortable using IT systems, particularly Excel and internal databases
* Able to work collaboratively as part of a team and independently when needed
What's On Offer:
* Permanent, full-time opportunity with clear scope for career progression
* Award-winning training and development programmes
* Friendly, inclusive team culture
* Birthday off and additional employee perks
* Great exposure to both administrative and finance-based responsibilities in a growing business
If you're looking for a fresh challenge in a supportive and forward-thinking environment-and you have the drive to deliver outstanding service-we'd love to hear from you.
Click on apply or call Lucy at Morgan Mckinley on (phone number removed) for an informal confidential chat
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