Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. Are you a team player who thrives in a constantly changing environment, who really knows what it feels like to give and receive great customer service? Do you have a love of reading? Would you like to make a difference to children and young people? Cheshire West and Chester Council offer a specialist Schools Library Service available to schools across Cheshire, Halton Warrington and Stockport. We currently support around 300 schools with our services. You will work as part of a team within our unit at Winsford and on our Book Bus to maintain a quality service providing resources, information and advice to subscribing customers, to aid them in the delivery of the national curriculum and supporting reading for pleasure. You will have excellent communication skills, the ability to develop positive working relationships and be able to deal with varied situations in a pragmatic and supportive manner. You will have the energy and enthusiasm to deliver the range of services we provide. Responsibilities include assisting customers with queries, operating library management systems, processing and shelving library stock, retrieving and packing resources to be delivered to schools, processing returned items and supporting a range of activities to support learning and reading for pleasure for our customers. Pattern of hours: Monday to Friday, 8.30am to 5pm. For more information please contact Janet Mason/ Sarah Merison at janet.mason@cheshiresharedservices.gov.uk / sarah.merison@cheshiresharedservices.gov.uk or call 01606 275801 to speak to one of the team. To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.