We are looking an enthusiastic and confident Fines Administrator to join our Arnold Clark Leasing department at our Hillington Head Office in Glasgow. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours : Full time: Monday - Friday 8.30am - 5pm About the role In this role, you will ensure that all outstanding fines for any Arnold Car Leasing vehicles are processed and communicated to the registered driver for the vehicle in a timely manner, as well as responding to the necessary issuing authority. This role would be ideal for someone who is confident on the phone and thrives in a fast paced environment and works to tight deadlines. Day-to-day duties Sorting incoming and outgoing mail to registered drivers and issuing authorities Logging and scanning all fines onto Arnold Clark Leasing's bespoke system Transferring liability and making payments as and when required Answering incoming telephone and email queries in a timely manner Liaising with other departments within the wider group General office duties Essential skills Confident telephone manner Ability to articulate professional and concise emails Knowledge of Microsoft Office Ability to multitask and work to tight time scales Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.