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Base Pay Range
Salary is based on your skills and experience. Please contact your recruiter for more information.
Context
Elpis Trust delivers a person‑centred housing support service to 19 young women who are experiencing homelessness or are care leavers aged between 16‑25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high‑quality support service which addresses young women’s identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. Staff work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.
Key Responsibilities
* Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
* Support young women in all areas of service.
* Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life and to become as independent as possible in all aspects of daily life, in line with their support plans.
* Assist and support young women daily with identified housing support tasks to ensure that they maintain and sustain their accommodation and respond flexibly to changing needs.
* Problem‑solve unexpected and difficult issues that may arise during a shift, dealing with challenging behaviour when lone‑working, using own initiative to support the young women’s complex issues and making decisions based on current risk assessments.
* Resolve complex issues for young women, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
* Risk‑assess young women’s needs and actions and consult with appropriate people such as line manager, social worker, or case worker.
* Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice and GIRFEC model of outcomes (SHANARRI) to ensure person‑centred service delivery.
* Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
* Inform line management of any areas of concern or significant change when delivering support, to ensure that an appropriate risk assessment is undertaken.
* Carry out all duties in compliance with Elpis Trust’s policies and procedures.
* Actively participate in monthly support, supervision and observation sessions.
* Work closely with and, under direction from, the Duty Manager to plan and deliver young women’s identified support needs.
* Collaborate as part of a team, attending and contributing to team meetings and working with other agency members.
* Communicate confidentially, confidently and professionally with external agencies, including social workers, commissioning teams, carers and relatives of young women.
* Promote positive teamwork and cohesion by communicating respectfully with other team members.
* Ensure the young women’s views and wishes are central to your work and encourage a high level of participation.
* Actively participate in identified training, ongoing supervision and performance development.
Essential Qualifications
* Membership of the Protecting Vulnerable Groups Scheme.
* Ability to meet registration requirements with the Scottish Social Services Council (SSSC) at S.V.Q. level 3, or willingness to achieve qualifications within a specified timescale.
* Awareness of relevant National Care Standards and their application to work practice.
* Understanding and adherence to the Codes of Practice from SSSC.
* Willingness to maintain and enhance own knowledge, practice and competency.
* Previous experience working in social care.
* Registered with SSSC or commitment to apply for registration within three months of start date.
Desirable Qualifications
* Experience working with vulnerable young women and an understanding of the issues and needs involved.
Please note that we do not accept CVs, and any CVs submitted will be disregarded. An application form is available on our website for all applicants.
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