Job Title: Product Manager
Location: Basingstoke – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday-Friday
AA Summary
Think the AA is just about roadside assistance? Think again!
As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?
This is the job
This role sits at the heart of managing and governing the AA’s regulated roadside products, ensuring they consistently meet FCA and Consumer Duty requirements while delivering clear value and understanding for customers. You’ll play an important part in supporting informed product decisions by producing high-quality data, documentation and insight, helping to shape how our products perform and evolve.
Working closely with Senior Product Managers and Heads of Product, you’ll help maintain key product artefacts, support regular product reviews and oversee governance processes. From evidencing fair value and strong customer outcomes to updating terms and conditions, reviewing marketing materials and presenting insights to stakeholders, you’ll be central to ensuring our products remain compliant, competitive and customer-focused.
What will I be doing?
* Ensuring products meet all regulatory requirements, continuously reviewing performance and identifying opportunities for improvement
* Maintaining and managing product artefacts and governance documentation, including product registers and terms and conditions
* Preparing and coordinating governance packs and reporting for key forums, ensuring accuracy and completeness
* Supporting fair value assessments and product reviews through gathering, validating and presenting key data and insights
* Providing high-quality analysis and documentation to support product strategy and regulatory decision-making
* Tracking and managing governance actions, maintaining clear oversight of deadlines, dependencies and outcomes
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