About the Role
Join us at an exciting time of change. The Walk‑In Service, hosted by the Out‑of‑Hours Primary Care (GMED) team, is recruiting a Walk‑In Service Development Manager to help shape and deliver an innovative national pilot programme that is transforming urgent primary care across Scotland.
Walk‑In Services give people fast, same‑day access to urgent care without needing an appointment. As part of our Senior Management Team, you will play a key role in driving service improvement, supporting staff, and influencing the future delivery model across three locations in Grampian.
This is a fantastic opportunity for someone who is passionate about high‑quality urgent care, skilled in operational delivery, and ready to step into a leadership role with real impact.
Key responsibilities
* Work primarily on‑site to support staff, oversee operational processes, and respond to emerging service needs.
* Participate in the Senior Manager On‑Call rota (1 in 4 weeks) to respond to adverse events and incidents during out‑of‑hours periods.
* Ensure service‑critical operations run smoothly, including shift planning and resource allocation.
* Develop and implement service improvement initiatives across three locations.
What you need
* Experience working within a healthcare setting.
* Excellent communication and negotiation skills.
* IM&T literate and comfortable in a digital work environment.
* Full, clean driving licence and willingness to travel across Grampian.
* Flexibility to work evenings, weekends, and public holidays as required.
Employment details
Location: Aberdeen. Travel required across Grampian.
Contract: Fixed term 12 months.
Closing date: 26th May 2026. Interview date: 4th/5th June 2026.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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