Shopping Centre Operations Manager- Brighton
Are you an experienced operations professional ready to lead a large, complex, and fast-transforming retail environment? This could be your next big step.
Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.
Overview
We’re working with a leading global property organisation to find an experienced and people-driven Shopping Centre Operations Leader to join their team at a flagship UK asset. This is a rare opportunity to take on a senior operations role at a centre undergoing an exciting multi-year transformation, with a broad remit across hard and soft services, stakeholder management, and project delivery.
Your responsibilities will include:
• Acting as the “glue” across departments, ensuring smooth day-to-day operations while aligning with the long-term transformation strategy.
• Manage budgets across all areas of the centre, including car park and landlord costs.
• Oversee hard and soft FM, ensuring compliance and excellent customer experience.
• Leading key projects, from retailer fit-outs to centre upgrades – acting as the liaison between internal stakeholders, consultants, and tenants.
• Championing sustainability across energy usage, waste management, and compliance with ESG strategies.
• Driving compliance, risk management and health & safety across the site.
This role offers the opportunity to:
• Join a progressive, globally recognised property business with 30+ flagship centres across the world.
• Play a pivotal role in the transformation of a large shopping centre and its future direction.
• Take on a highly visible, fast-paced leadership role with excellent internal exposure and career development.
• Work in a business where values come first – collaboration, respect, and development are at the heart of the culture.
The ideal candidate will be:
• Experience in operations or facilities management within a retail, commercial, or mixed-use environment.
• A collaborative approach and the ability to work across departments to ensure smooth day-to-day centre operations.
• Proven financial acumen and the ability to manage large budgets aswell as project management experience.
• Passionate about sustainability and delivering a safe, compliant environment for all.
• You’re confident managing service providers and liaising with tenants and partners.
If this sounds like the step you’ve been waiting for, please apply or send your CV to keira.spate@foundationrecruitment.com to learn more.